A post on the official forums posed a question about the state of game balance for Overwatch, and offered that perhaps Overwatch needed to be balanced with the professionals in mind, rather than for the casual player. The post was heavily agreed with and was met with a lot of support. Kaplan then added his thoughts on the matter, which were pretty clear.
“I’ve seen so many posts in these forums accusing us of both sides of the coin; that we only balance around casuals and that we only balance around pros,” he wrote. “Both are tremendous oversimplifications of what our thought process is. We feel responsible for all aspects of the game. And when we talk about balance changes we spend a lot of time discussing the ramifications at all levels of play. We’re not blind to either side of the game and we will continue to represent both as well. Some decisions will be more targeted towards one group or another — but always with deep consideration for what that means to the other side.”
Kaplan’s comment comes at a time when many players of Overwatch are voicing their dissatisfaction about the state of the game, which range from a stagnant meta in competitive play to balancing issues with certain heroes like Roadhog. With frustrations from both casual players and professionals — some leading to severe cases of burnout — balance is a hot topic for the community.
The response to Kaplan’s reply is mixed at best, with many players saying that continuing to cater to both is impossible. Many seem to be under the impression that the current philosophy of balance is doing the game a huge disservice, leading to both the pros and casuals being unhappy, rather than catering to at least one.
Cover photo courtesy of Blizzard